Solar Gates
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Frequently Asked Questions

Everything you need to know about our products, services, hire options, and support. Can't find your answer? Our team is always happy to help.

Access Control & Security

Can systems operate completely off-grid?
Yes, that's exactly what they're built for. Our solar-powered systems are designed to operate independently without the need for mains power.
Can your systems integrate with existing site security infrastructure?
Yes, our systems can be integrated with a range of existing site security setups. We'll assess your site and build a solution that works with what you already have.
How does ANPR integration work?
ANPR can be integrated to automatically recognise number plates and control access. It's a simple way to improve security and reduce manual intervention on-site.

Hire & Purchase

Can I purchase equipment outright rather than hiring?
Absolutely, many of our systems are available to buy outright. We'll talk you through the best option depending on whether you want long-term use or flexibility.
Do you offer long-term hire discounts?
Yes, we offer competitive rates for longer-term hires. The longer the term, the better the value we can usually provide.
Is delivery and collection included in hire rates?
Yes, delivery and collection can be included as part of the hire package. We'll confirm all logistics upfront so there are no surprises.
What is the minimum hire period?
Minimum hire periods depend on the equipment and project requirements, but we typically work on short-term and flexible hire terms. Get in touch and we'll match the hire to your timeline.

Installation & Maintenance

Are the engineers fully accredited?
Yes, our engineers are fully trained and accredited to work on our systems. They're experienced in both installation and ongoing maintenance.
Do you offer installation services?
Yes, we can install and commission systems on-site if required. Our team will make sure everything is set up properly and ready to go.
What is your emergency breakdown response time?
We prioritise breakdowns and aim to respond as quickly as possible, often the same day depending on location. Our goal is to get you back up and running with minimal downtime.
What maintenance contracts do you offer?
We offer tailored maintenance packages to keep your equipment running smoothly. This can include regular servicing, inspections and ongoing support.

Products & Technology

Do your VMS units comply with Chapter 8 requirements?
Yes - our VMS solutions are designed to support Chapter 8 compliant setups when used as part of a properly configured traffic management plan. We always recommend checking your specific requirements with your traffic management provider.
How long do the solar batteries last between charges?
They're designed to run continuously on solar power with minimal intervention. Battery life between charges depends on usage and sunlight, but the system is built to keep working reliably even in typical UK conditions.
What is INSTABOOM Go and how does it work?
INSTABOOM Go is a compact, solar-powered mobile barrier designed for quick deployment on short-term or remote projects. It's lightweight, easy to transport and can be set up in minutes without needing mains power.
What is the range of the wireless signal between units?
Wireless range depends on site conditions, but the systems are designed to communicate over typical site distances with strong reliability. For larger or more complex sites, we can configure solutions to extend coverage.
What is the SOSEC barrier and where is it used?
SOSEC is our range of solar-powered security barriers available in 200, 600, SIDE, and Trailer configurations. They are used across rail depots, construction sites, highways, and commercial remises to provide off-grid automated access control - often with integrated ANPR.

Sectors & Compliance

Are your products approved for use on the strategic road network?
Our systems are designed to meet the requirements needed for use on the strategic road network, subject to scheme approval. We always recommend confirming with the relevant authority for your specific project.
Do you provide training for operatives?
Yes, we provide training to ensure operatives can use the equipment safely and effectively. It's straightforward, and we'll make sure your team is confident before going live.
Which sectors do you work in?
We work across construction, commercial, highways, rail, education and housing. If there's a site that needs controlling or securing, we've likely worked on something similar.

Still have questions?

Our expert team is available Monday to Friday, 8am-5pm. We're always happy to discuss your requirements and recommend the right solution.

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